At Nelson & Nelson your satisfaction is guaranteed. If you have any further questions about an item or wish to inquire about a specific item not found here, .

You may order on-line through our secure order form or contact us by phone, fax or our .

We accept Visa, Mastercard, American Express or check. Funds can also be transferred directly into our account. Shipping, handling and insurance are additional. Sales tax applicable in the state of N.Y. unless valid resale certificate is provided. Courtesy to trade extended to dealers and decorators.

All checks must clear before property is shipped. Shipments are made to credit card billing addresses only. All items must be fully insured at buyer's expense. In the case of damage during shipping, all shipping materials must be retained for the carrier's inspection. Please notify us immediately in such cases!

If you intend to return an item, please call us first for authorization.

Items authorized for return must be postmarked within five (5) business days from the date of your receipt of purchase.

Items authorized for return must be in their original condition and repacked in a secure, professional manner.

Items authorized for return must be reinsured for their full purchase value. The customer is responsible for all return shipping and insurance costs.

* Shipments to foreign countries cannot be returned due to import and duty concerns.

Lay-A-Way plans are available. An initial 30% deposit is required with total payment due within 90 days.